FAQs
What types of products do you offer?
We specialize in handbags, wallets, watches, sunglasses, and accessories from renowned designers and brands, all guaranteed to be authentic and new
How can I be sure the products are authentic?
All our products are original and sourced from verified suppliers in Italy, ensuring authenticity and quality
What shipping options do you provide?
We offer free worldwide shipping for orders over $100, using couriers like DHL and GLS, with delivery times ranging from 5-9 days.
What is your return policy?
You have 30 days to return products. For returns, please contact us at hello@fashhh.com, and our team will guide you through the steps
What payment methods do you accept?
We accept payments via Shopify Payments, Klarna, PayPal, Apple Pay, Google Pay, Visa, Mastercard, Amex, among others, ensuring secure transactions.
How do you protect my personal information?
Order access is limited to designated employees only, and we use encrypted connections. We do not store payment details, using the leading e-commerce platform for enhanced security.
How can I contact customer service?
For any inquiries, please use the contact form on our "Contact" page, or email us directly at hello@fashhh.com.
Do you offer any discounts or promotions?
Yes, we offer discounts up to 70%, plus an additional 10% off for newsletter sign-ups. Our newsletter features special offers exclusive to our customers.
Do I need an account to place an order?
Creating an account is not mandatory but makes future purchases easier. Our store operates on the Shopify platform, ensuring a smooth shopping experience.
How do I report a problem with my order or make a complaint?
Please report any issues or complaints within 14 days to hello@fashhh.com. We aim to resolve all complaints promptly.
